BedarraLux.com      Privacy Policy

Last updated: January 2026

BedarraLux ("we", "us", "our") is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.bedarralux.com, make an enquiry, or book a stay with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

BedarraLux is a private eco-luxury retreat located on Bedarra Island, Tropical North Queensland, Australia. We provide high-end accommodation and related guest services.

2. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

• Full name

• Email address

• Phone number

• Postal address

• Booking details (dates, number of guests, special requests)

• Payment-related information (processed securely via third-party providers)

• Communications with us (enquiries, emails, messages)

b) Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent on our site

• Referral source

• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and manage bookings

• Provide and personalise our services

• Process payments securely

• Communicate important information about your stay

• Send marketing communications (where consent has been given)

• Improve our website, services, and guest experience

• Comply with legal and regulatory obligations

4. Marketing Communications

If you opt in, we may send you promotional emails about BedarraLux, special offers, or relevant experiences. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and support marketing activities.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Sharing Your Information

We may share your information only where necessary, including with:

• Trusted service providers (e.g. booking systems, payment processors, email platforms)

• Professional advisers (legal, accounting, or insurance)

• Government authorities where required by law

All third parties are required to handle your information securely and in accordance with privacy laws.

7. International Data Transfers

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy standards.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we strive to protect your information, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

10. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or outdated information

• Withdraw consent for marketing communications

• Make a complaint about how your information is handled

To exercise these rights, please contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact:

BedarraLux
Email: info@bedarralux.com
Website: https://www.bedarralux.com

This Privacy Policy is intended to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).